How Zceppa Helped Maximize Inbound Leads From Near Me Search & Google Reviews
Leading dental practice with multiple locations
Key Metrics
250+
High-quality reviews within 8 months
4.1 – 4.8
Google Rating Improvement
100%
Growth in search visibility
61%
Increase in new patient appointments
100X
ROI delivered
Background
India’s dental care sector is experiencing impressive expansion, with a CAGR of 9.40% from 2022-2030, projected to reach $1339 Million by 2030. This accelerated growth can be credited in part to the increasing awareness amongst individuals about the importance and availability of personal health treatments like oral care and hygiene offered at Dental clinics today.
As demand for dental services increases, so does competition. To stay ahead, dental practices must use digital marketing best practices to attract clients continually. Optimizing for Hyperlocal search is a great step in this direction.
88% of Smartphone users
Search for healthcare services online
2/3 of Healthcare searches
Are location-specific ‘Near Me’ searches
76 % ‘Near Me’ searches
Results in consumer action within 24 hrs
Challenges – Lack of consistent digital presence on Google
Lack of focus on top drivers of local discovery, consumer choice, and conversions.
Lack of Customer Engagement
Incomplete Google Business Profile listing, adversely impacting the ’Near Me’ search discovery
Customer Reviews
Despite having 100s of patients every month, there was no mechanism to collect & manage customer reviews consistently and build a credible online reputation
Local Social Activity
There was no content strategy to actively engage with the clientele on digital channels through regular social media content sharing
Objective
Maximize inbound leads and conversions from mobile ‘Near Me’ search at every location.
Solution – Review management to enhance reputation
Zceppa’s Discovery Products Ensured ’Near Me’ search Dominance In 3 Actionable Steps
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